Frequently asked questions

About Project

When it comes to your project, we understand you might have some questions. After all, every brand’s journey is unique, and finding the right path can sometimes feel like navigating uncharted territory. But worry not! We’re here to guide you every step of the way. Here are some common questions we receive about the project. 

The timeframe for brand design can vary significantly depending on the scope and complexity of the project. A typical branding project might take anywhere from 4-12 weeks, but it could be shorter or longer. We'll be able to give you a more accurate estimate once we've had a chance to discuss your specific needs and expectations.


We offer a broad spectrum of digital marketing services to help craft your brand's unique digital identity. This includes everything from branding design to web design, social media management, Google Ads, and SEO. Each tool is tailored to your brand's specific goals and needs.


One of the joys of digital marketing is its applicability across various industries. Whether you're a tech startup, a fashion brand, a health clinic, or something entirely different, you'll get a tailored approach that fits your industry and market.


Absolutely. We understand that every business has unique financial considerations. Our aim is to provide you with the best possible service that aligns with your budget. During our initial consultation, we'll discuss your budget and come up with a plan that maximizes value without compromising the quality of the final product.


Yes, we do! We believe that our relationship doesn't end when a project is completed. Whether it's updating your website, tweaking your branding, or keeping your digital marketing strategies up-to-date, our team is here to provide ongoing support. The specifics can be discussed and tailored to your needs during our initial consultation. Remember, your digital evolution is a journey, and we're here to walk with you every step of the way.


About Progress

Here are some common questions we receive about the project’s progress. 

Communication is at the heart of what we do, and we believe in keeping you informed at every stage of the project. We use project management tools to track progress and will schedule regular check-ins via email, phone, or video conference. You'll be kept in the loop about milestones, any challenges, and the next steps. We value your input and feedback throughout the process - after all, it's your brand we're bringing to life.

In the world of digital marketing, flexibility is key. Sometimes, unexpected things come up that may affect the project timeline. If this happens, we'll let you know as soon as possible and discuss any potential adjustments. Our goal is to always deliver quality work within the agreed timeframe, and we'll do everything we can to mitigate any delays.


We understand that needs and ideas can evolve during the course of a project. We're open to discussions at all stages of the process and will do our best to accommodate changes while keeping your project on track. It's all part of our commitment to flexibility and customer-focused service. Your satisfaction is our ultimate goal.


About Payment

Here are some common questions we receive about the project’s payment. 

Paying for your digital journey should be as smooth as the journey itself. That's why all major credit cards are accepted here. For those on a retainer, a monthly charge will be set up on your card, ensuring a seamless payment experience. Rest assured, further details and instructions will be provided once we commence our exciting journey together. The goal is to prioritize flexibility and convenience, allowing you to focus on what truly matters - your brand's digital evolution.

For our retainer clients, we typically charge monthly on the card. This ensures that you have a consistent, predictable payment schedule that can help with budgeting and planning.


This depends on the nature and duration of the project. Typically, for larger projects, we require a portion of the payment upfront, with the balance due upon project completion. For smaller projects, we might require full payment upfront. The specifics of payment structure will be discussed and agreed upon before the commencement of any project.


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Absolutely. We understand that circumstances change, and we strive to accommodate your needs. If you need to change your payment method at any point during our engagement, simply reach out to us and we'll facilitate the change.


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